"STRIVE TOWARDS ACHIEVING CUSTOMER SATISFACTION THROUGH TIMELY DELIVERY OF EXCELLENT QUALITY PRODUCTS AT COMPETITIVE PRICE. THIS WILL BE ACHIEVE THROUGH COMMITMENT TO COMPLY WITH AGREED REQUIREMENTS OF INTERESTED PARTIES AND TO CONTINUALLY IMPROVE THE EFFECTIVENESS OF OUR QUALITY MANAGEMENT SYSTEM. ”
QUALITY OBJECTIVES
a.
 TO LIMIT REJECTION LEVEL OF MAXIMUM 50 PPM FOR IN-PROCESS AND PRE-DELIVERY.
b.
TO LIMIT CUSTOMER REJECTION OF MAXIMUM 50 PPM.
c.
TO LIMIT MAXIMUM OF 0.2% OF COST OF POOR QUALITY AGAINST SALES.
d.
TO MINIMIZE PRODUCT WARRANTY CLAIM UP TO ZERO COMPLAINT. 
e.
TO LIMIT MAXIMUM OF 1.0% DOWNTIME FOR TOOLS, DIES AND MACHINES.
f.
 TO REDUCE TOOL/DIES SETTING TIME TO LESS THAN 10 MINUTES.
g.
 TO ACHIEVE 98% LEVEL IN PRODUCTIVITY ACHIEVEMENT AND OPERATIONAL EFFECTIVENESS.
h.
TO ACHIEVE 100% LEVEL IN DELIVERY ACHIEVEMENT AND COMPLIANCE.
i.
 TO MEET THE OBJECTIVE OF RM180,000 TOTAL OUTPUT PER EMPLOYEE PER YEAR.
j.
 TO ACHIEVE 2% LEVEL OF MANPOWER TURNOVER.
k.
 TO ACHIEVE 95% LEVEL OF MANPOWER ATTENDANCE.
l.
 TO ENSURE ALL EMPLOYEES ATTEND MINIMUM OF 20 HOURS TRAINING PER YEAR WITH PROPER TRAINING PROGRAM.
m.

TO REDUCE THE COST OF MATERIAL, SUB-CONTRACT PARTS AND OTHER CONSUMABLE ITEMS BY MINIMUM OF 3% OR RM500,000 PER YEAR THROUGH VA/VE, COST DOWN ACTIVITIES, RE-SOURCING, NEGOTIATION, ETC.
n.

TO LIMIT PREMIUM FREIGHT (DELIVERY FROM SUPPLIER) BY RM2000 PER MONTH.
o.

TO LIMIT PREMIUM FREIGHT (DELIVERY TO CUSTOMER) BY RM500 PER MONTH.
p.

TO ENSURE ALL SUPPLIERS ACHIEVE 70% LEVEL OF MONTHLY PERFORMANCE.
q.
 TO ACHIEVE 100% LEVEL OF PAYMENT COLLECTION (£ 60 DAYS TERM OF PAYMENT) FROM CUSTOMER.
r.

TO ACHIEVE 70% LEVEL OF CUSTOMER SATISFACTION.
s.
 TO ACHIEVE 50% LEVEL OF RFQ STATUS (SECURED PROJECT) FROM CUSTOMER.
Recognition & Certification
1995 PROTON Most Improved Vendor.
1996 Toyota Top Three Domestic Suppliers for Most Improved Vendor in Quality.
1997 Toyota Top Three Local Suppliers for Best Quality Performance.
1999 Accredited with ISO9002:1994 QMS.
2000 Toyota Top Local Suppliers for Best Delivery Performance.
2001 NPC Productivity Award.
2001 Toyota Top 3 Local Suppliers for Best Delivery Performance.
2002 MODENAS Cost Down Award.
2002 Accredited with QS-9000:1998 QMS.
2002 PERODUA Most Improved Quality.
2002 Toyota Top Local Suppliers for Best Delivery Performance.
2002 Toyota Top 3 Local Suppliers for Best Delivery Performance.
2003 PROTON Top 10 Best Delivery Performance.
2003 VOLVO Best Supplier Performance.  
2003

TOYOTA Top Local Supplier for Best Quality Performance
2004

VOLVO Best Performance Vendor.
2004

TOYOTA Top Local Supplier for Best Quality Performance.
2005 Accredited with ISO9001:2000 QMS.
2005 VOLVO Best Performance Vendor.